Terms and conditions

Please be aware that Studio Air reserves the right to amend their terms and conditions at any time. They also have the right to refuse lessons to anyone unwilling or unable to comply with the following:

• Studio Air does not permit the use of alcohol or drugs prior or during lessons.

• You must disclose any medication you are taking or changes to your medical health prior to lessons.

• All Jewellery must be removed for all aerial lessons

• Hostile or aggressive attitudes will not be tolerated towards instructors or students.

• Studio Air reserves the rights to refuse or cancel lessons to any person not deemed physically fit and able to partake in lessons.

• Adult classes are for participant’s age 18 years old or over.

• You must complete a Health Questionnaire before attending your first class and update your teacher should you feel unwell at anytime.

• Studio Air and all parties acting on behalf of Studio Air will keep all of your client/personal information provided private and confidential.

• Studio Air will make every effort to ensure adequate notice is given prior to cancellation. However, students must be aware that in the event of matters out of their control, e.g. teacher sickness, adverse weather or enforced shutdown, lessons will be carried over to a later date at Studio Air’s discretion.

• As a business, we are committed to complying with the General Data Protection Regulation (GDPR) to safeguard the privacy and data security of our customers and stakeholders. We collect and process personal data only for legitimate purposes, ensuring transparency, data accuracy, and the right to access and control personal information.

Cancellations & Priority Bookings: 

Term Bookings. Please note there is no refund available for Term Bookings. Payment must be confirmed prior to the new term to secure your space. You are not able to carry over any missed classes to a future term. If you cannot make a session, please look at the noticeboard in the studio to book a make-up class. If the business is forced to close, then we will honour any refund on payments made, or if you wish, keep this payment towards a future booking when the studio reopens.

Priority Bookings: Please note that term bookings take priority over drop-in classes

Drop-in Classes: Please note there is no refund available for Drop-in Bookings. Payment must be confirmed prior to attending your session. If the business is forced to close, then we will honour any refund on payments made, or if you wish, keep this payment towards a future booking when the studio reopens.

Workshops: We have a 7 day notice for cancellations on specific workshops due to need to book in specialist teachers in advance of these.